| Frequently Asked Questions |
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What is a SERVICED apartment? Good question, when setting up Gwyn Hafan we asked this many many times but failed to find a qualified answer, so far better is to say what we believe it means..... You should expect as good as if not better standard of accomodation than a good hotel. You should be able to book in the same manner as a hotel either for one night or much longer. You should expect to have all your beds made and towels supplied on arrival. You should expect at least a weekly maid service. You should expect to arrive and not have to go shopping for essential supplies of toilet rolls or tea bags etc. Are you really on the Seafront? Absolutely!! When you step out of the building you have only the prom road to cross and you are on the beach, from the apartments you will find the sea mesmerising and better than the telly. Do I have to pay a Security Deposit? No, its just like booking a hotel room, however like a hotel we do reserve the right to make a charge to your credit card the cost price of any item discovered removed from the apartment at your departure, but we will not do this without informing you first. Is it really no Smoking? Definitely, these apartments are very clean light and airy and we intend to maintain them this way. However if you have an occasional smoker in your party we would suggest booking Ground floor Apartment as these have a small patio outside and would suit such a smoker. Obviously we cannot police this policy during your stay but we reserve the right to make a charge to your credit card should housekeeping discover smoking has taken place within your apartment, to clean carpets curtains etc. Do you have any other Properties? Yes we have a selection of other properties for rental we have Student houses, Post Graduate houses plus longer term 'corporate let' houses some with with fantastic views. And our new building, PLAS HAFAN, on South Marine Terrace is open providing 4 more luxury apartments and includes a disabled-freindly apartment and pets welcome apartment. Will I have to pay for electricity etc? Not at all, everything is included in your booking fee including linen and towels plus Beach Towels in the summer and a weekly maid service. However a daily maid or mid week maid service is available. Do you have a car park? There is plenty of free parking on the prom outside, although rarely you may have to wait for a space. I have always found a space, and certainly in the evening it is virtually empty. However we do have a couple of parking spaces at the rear of our new building "Plas Hafan". Can you provide me with a full shop over and above your welcome pack? If you have specific requirements, just ask and we will do our best to help. Can I have some friends to stay? The apartment is your home from home and you can have as many people to stay as there are beds. Do you have a babysitting service? We are parents ourselves and can put you in touch with one or two very reliable sitters that we use. Will I really see any Dolphins? Never garaunteed but highly likely, when they do visit Aberystwyth they always feed here in the small bay at South Beach right outside your window. Do have a look through the Guests Comments page to read what they have seen. I'm travelling by train, can you meet me at the station? With prior arrangement we can help, just give us a call. I am a regular visitor to Aberystwyth on business do you offer a discount? Phone us with your specific requirements and we will happy to discuss corporate rates. |
